This page outlines the terms and conditions between us “G1 Printing” and you the client, consumer or purchaser.
All bespoke printing products are non-refundable as they are printed for each client by order.
Once the client has approved the print by e-mail, no changes can be made as the order is finalised and is on the print queue.
We do not guarantee a delivery time but for urgent orders, we have been known to deliver 98% on-time reliably and promptly.
Refunds are only made if the print item is delivered to you in a damaged or unsatisfactory state. Ie broken, torn, water damaged etc.
You must take photos of the items if you wish to apply for a refund or replacement print and send them to us within 24hrs of delivery.